The Aberdeen Group is launching an important new research study into the state of Social Relationship Management (SRM), with emphasis on the strategies and capabilities that allow marketing, sales, and service teams to “win” the “hidden sales cycle.”
Our readers have the opportunity to have their own voices heard and to be part of this important social research. Participants will be provided with free access to the survey resuts as soon as they are available.
View the survey here, or by pasting the following link to your browser:
http://www.aberdeen.com/survey/0604-WBW/
The survey will take about 15 minutes to do. The final results are expected to be available on or about August 2013.